Categorizing and Tagging tickets - assign tickets to distinctive groups and assign default agents to categories.
The primary display of the help desk software program includes a potent grid demonstrating all the data on your own latest tickets. You can certainly sort and filter the requests, review the current statistics and perhaps perform "bulk" operations without the need of leaving the site.
In the following area, If you're a member of various Harmony corporations, you'll be able to set the default Corporation that can open after you log in to your Harmony Portal. Make use of the dropdown to set the desired default Corporation.
Automated email/enterprise assignment - the application will detect users emailing you with the very same non-cost-free area name and assign them to precisely the same enterprise (optional)
You could add tailor made JavaScript and CSS also - appropriate in the admin panel. If that's not plenty of It is additionally doable to invest in the entire supply codes with the application individually.
To access your account options, click on the disclosure triangle beside your identify and select My Account. This opens a completely new website page in which you can update your info or modify your default Firm.
G2 Grid Studies are launched over a quarterly basis and rank solutions based on genuine peer evaluations collected from the G2 community, along with info aggregated from on the internet sources and social networks.
Click the disclosure triangle close to the membership description to indicate stats to the Firm:
Link programs, automate workflows and build new programs — all in only one very low-code integration System.
Marketplace: A resource for exploring and retrieving Cloud Studio integration recipes and method templates that will help you swiftly produce new Cloud jitabet Studio initiatives.
Regardless of whether you're a tech guidance "agent", an "administrator" or maybe a "manager", the grid conveniently adjusts in your existing demands. This can be the monitor you are gonna be checking out Generally of the workday, so we have basically put in a long time sprucing it.
Received a ticket about a login glitch? The new "prompt article content" module swiftly points you or your shopper to your KB article that sorts it out. No more digging by way of a mountain of articles.
Classes supply numerous more Rewards - you'll be able to assign classes to distinct crew customers, Establish stories working with just the tickets you require, effortlessly hunt for tickets plus much more
Situated in the business heart of downtown Manila, JITABET is actually a registered entity during the Philippines, possessing all vital local governmental authorizations. Just about every match we introduce is topic to a stringent audit and oversight by the Philippine Gaming Council, together with verification by Macau along with the GLI laboratory by means of an unbiased 3rd-social gathering validation unit.