You are redirected towards the Harmony Portal landing website page in all open Home windows and tabs in exactly the same browser software or browser method in which you transformed the password.
Agent collision detection - helpful messages like "user X is additionally investigating this ticket and typing a reply"
iOS application + Android application + Cell Internet UI - free of charge mobile applications furthermore the cellular-optimized Website-UI that works on any display screen by way of a cell browser.
Jitbit Helpdesk is on the market each being an "on-premise" Edition that companies set up on their own servers as well as a "SaaS" option that actually works within the cloud.
The Jitabet app is just not demandable. We created software that operates properly even on more mature devices. Listed here, you can Check out the basic technique requirements:
First off, transform the ChatGPT integration on. It is really established to choose-in by default since your details are going to be sent into the OpenAI API. Look at their privacy policy if you're fearful.
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Screen capture - you are able to file your display (a movie or only one screenshot) ideal in the Website application and add it to your ticket, no added computer software necessary
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We have also rewritten the "instructed KB content articles" module to use an area (as in "your info isn't shared with everyone") Significant Language Design (LLM) to vectorize a ticket and Find comparable content, which improves relevance drastically.
Custom fields for tickets and property, like "shopper quantity" or "devices ID" etc. And pre-crammed ticket templates